Refund Policy

1. V.ARIA only provides a doctor's online assessment and provides prescriptions for your medical conditions, just like you are getting a regular doctor's visit at a clinic.

2. Medical consult fees are not subject to or eligible for a refund. Our doctor's visit fees are final and unfortunately we cannot refund the doctor's online visit fees once it has been evaluated by a doctor at V.ARIA.

3. However, if our providers do not believe you are suitable for telehealth, we recommend you to follow up with a doctor in person for the further evaluation and we’ll refund your consultation fee.

4. For the medications, you will need to pay the medication fees directly to your chosen pharmacy where you would pick up your medication from. If you want to return your medications to your pharmacy, V.ARIA has no involvement with such a process and you will need to contact your pharmacy directly for your inquiry.